I want to thank Sleep Shop for making a custom order mattress and expediting the delivery time for me – the whole process took 4 days from order to delivery! The staff was very friendly and kept me posted on every update. The delivery people were very professional, polite and friendly. They called me ahead of time on the day of delivery. They took off their shoes before they went in and offered to take the plastic wrap off the mattress before they left. Overall, I’m very pleased with the service and I highly recommend them!
I just want to say thank you for the quick and efficient delivery of my mattress this afternoon. I don’t know the name of the two fellows who did the delivery but they were very friendly and polite. They explained that they would bring the mattress up to the door before removing the plastic cover because it was raining and the backdoor of the truck was dirty. They removed their shoes before they came in and brought the mattress to my bedroom. They also asked when they saw my old mattress if they could help me move it. They brought it downstairs to a spare bedroom in my basement. All in all, great service! I look forward to trying out my new mattress tonight!
Anisa was amazing – professional and willing to help us find a happy medium between our needs and price range. The beds were a dream to try out and she even threw in two pillows and a mattress protector. We are proud owners of a Serta Celestial!