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SERVICES

DELIVERY

We strive to make the process of purchasing a new mattress as smooth as possible. Our delivery team will deliver your newly purchased mattress absolutely free of charge in the Lower Mainland (Vancouver, Burnaby, Richmond, New Westminster, Surrey, Delta, North Vancouver, West Vancouver, Langley, Coquitlam, White Rock, Maple Ridge, Abbotsford, Pitt Meadows and Mission). For areas outside of the Lower Mainland, we can arrange delivery for a fee. Please email info@sleepshop.ca for a quote. Orders under $199 (pillows and sleep accessories) will ship for a $25 fee Canada-wide.

LOW PRICE GUARANTEE

Our priority is to provide great quality, affordable options. We guarantee the lowest prices so if you find the same mattress at a price less than ours, show us a screenshot from your phone or the quote in writing and we’ll beat the price by 5%. Guaranteed!

COMFORT GUARANTEE

We strive to find you the right mattress to suit your needs (budget, health related, etc.) Your new mattress should give you comfort and support for years to come. With a purchase of any mattress, we offer you a 30 Day Comfort Guarantee*. If you are not fully satisfied with your selection, simply arrange to come back in-store within 30 days to choose a new mattress at equal or greater value. The Sleep Shop 30 Day Comfort Guarantee is only applicable to mattresses, so be sure you are using a mattress protector. Futons, beds, pillows and accessories are final sale. For hygiene reasons we do not exchange or refund quilts, pillows, toppers, mattress and pillow protectors unless you have a valid warranty claim. These products are final sale. Please ensure you select these items carefully before purchase. *The 30 Day Comfort Guarantee does not apply to purchases made outside of the Lower Mainland. Contact us for details.

We allow one exchange per customer. A minimum $65 fee for delivery is applicable for the exchange.

MATTRESS RECYCLING

When you purchase a mattress set through us, we can take away your old mattress set upon delivery and have it recycled for a nominal fee. Rather than dumping your old mattress in a landfill, we’ve partnered with a local mattress recycling company that will recycle 100% of the set, using its parts for carpet underlay, railway ties, and many other steel, plastic, coil, and wood products. Whether you’re purchasing a new mattress through Sleep Shop or removing your old one, you can sleep soundly at night knowing you made the right choice for both yourself and the environment.

FINANCING

Investing in your sleep quality will benefit you for years to come, so why not budget your purchase over time as well? Try one of our financing plans to make your shopping experience as easy as possible. Contact us to discuss the options we offer and find the best fit for you, including no-deposit, no-interest financing.

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